Intranet best practice for 2014

The Nielsen Norman Group have published their 2014 Internet Design Annual. As usual it provides some great insights into the latest trends and best practices in the use of digital solutions for internal communications. Great intranets are being created faster Creating a new intranet, from beginning to end, took this year’s winning teams just 16.7 […]

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Have you met the ‘Showroomers’ ?

With the rapid rise in smartphone penetration, consumers can now walk a store’s aisles with all the knowledge and information of the internet immediately available in the palm of their hand. As a result, retailers are taking a real interest in how they can prevent “showrooming” from encouraging customers to leave stores without a trip […]

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The State of Social Business 2013

Following on from the their recent e-book The Seven Success Factors of Social Business Strategy the Altimeter Group have just published the findings of their latest survey into the use of social media within businesses. The report shows how far organisations have come in making the most of these new opportunities and, perhaps more importantly, just […]

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