Once upon a time the best place to get accurate, authentic information about some thing, or some one, was to go direct to the source. But, over time, people have become suspicious of many of these sources; whether it’s governments, businesses or the media. For a while, we relied upon intermediaries to help us find […]Read More Let’s hear it for ‘the horse’s mouth’.
They say every tweet is a chance to spread your ideas and build relationships with your followers. So, if you’re looking to grow your influence, how important is it to start including hashtags, numbers, quotes, photos or video links? The data team at Twitter have been trying to find out. They analysed over 2 million […]Read More How links and hashtags increase your chances of a retweet…
This infographic might be overly simplistic but it’s a useful reminder that when introducing social tools into an organisation not everyone is going to find it easy or exciting and you’ll need to develop different ways of engaging different types of users.Read More 7 types of Enterprise Social Network users
The Nielsen Norman Group have published their 2014 Internet Design Annual. As usual it provides some great insights into the latest trends and best practices in the use of digital solutions for internal communications. Great intranets are being created faster Creating a new intranet, from beginning to end, took this year’s winning teams just 16.7 […]Read More Intranet best practice for 2014
With the rapid rise in smartphone penetration, consumers can now walk a store’s aisles with all the knowledge and information of the internet immediately available in the palm of their hand. As a result, retailers are taking a real interest in how they can prevent “showrooming” from encouraging customers to leave stores without a trip […]Read More Have you met the ‘Showroomers’ ?
Following on from the their recent e-book The Seven Success Factors of Social Business Strategy the Altimeter Group have just published the findings of their latest survey into the use of social media within businesses. The report shows how far organisations have come in making the most of these new opportunities and, perhaps more importantly, just […]Read More The State of Social Business 2013